Shipping policy

Shipping Policy

Last Updated: July 31, 2026

At Besser Lifecare, we are committed to delivering your health and wellness products safely and on time across India.

Order Processing
Orders are processed within 24–48 business hours after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festive seasons or promotional campaigns, processing may take slightly longer.
Shipping Time
Metro Cities: 2–5 Business Days
Tier 2 & Tier 3 Cities: 3–7 Business Days
Remote Locations: 5–10 Business Days

Actual delivery timelines may vary depending on courier availability and unforeseen circumstances.

Shipping Charges
Free Shipping on prepaid orders above the minimum value displayed during checkout.
Shipping charges, if applicable, will be calculated and displayed before payment.
Order Tracking

Once your order is dispatched, you will receive an email and SMS/WhatsApp notification containing your tracking number and courier details.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to incorrect address, unavailable recipient, or refusal to accept the shipment, the order may be returned to us.

Address Changes

Address modifications can only be requested before dispatch. Once the order has been shipped, address changes cannot be guaranteed.

Damaged or Incorrect Orders

If you receive:

a damaged package,
the wrong product,
missing items, or
a manufacturing defect,

please contact our customer support within 48 hours of delivery along with:

Order Number
Photographs of the product
Images of the outer packaging
An unboxing video (recommended)